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Cookie Policy is a website operated by HMV Ecommerce Limited incorporated and registered in England with company number 09321397, whose registered office is at 7 RIVER COURT, BRIGHOUSE BUSINESS VILLAGE, BRIGHOUSE ROAD, MIDDLESBROUGH, TS2 1RT and whose principal place of business is at MERMAID HOUSE, PUDDLE DOCK, BLACKFRIARS, LONDON, EC4V 3DB. 
The registered VAT number of HMV Ecommerce Limited is GB 205 963 701. 


The following definitions shall apply to the Website Terms and Conditions of Use, the Terms and Conditions of Sale, the Privacy Policy and the Cookie Policy.  

Content’ – means all software, photographs, video clips, graphics, sound, audio recordings and all other content shown on the Website.
HMV Ecommerce’, ‘us’, ‘we’, ‘our’ – means HMV Ecommerce Limited.
United Kingdom’ – means England, Scotland, Wales, Northern Ireland and the Channel Islands.
Website’ – means the website at
Website Terms’ – means (i) the Website Terms and Conditions of Use and (ii) the Website Terms and Conditions of Sale. 
you’ and ‘your’  means a user of the Website.


A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential for the operation of our Website, for example to allow you to make a purchase or create an account with us. Cookies on our Website are also used to customise certain areas of Content just for you and to make your browsing experience more efficient and faster.


Cookies on our website are used for the following purposes:
●    To enable you to add items to your shopping basket and purchase them.
●    To enable you to create an account to have information such as order history, or your details remembered for later.
●    To improve the website's usability by saving you time on making a purchase or tracking your order.
●    To analyse the use of our website through analytics software such as Google Analytics.


The cookies our Website uses do not collect any sensitive information such as your name, address, email address, or any other contact details. The cookies this Website uses are split into three categories, Strictly Necessary Cookies, Functional Cookies and Performance Cookies.


These cookies perform important functions on our Website.  Without them we cannot provide you with basic features and normal website behaviour which you will expect from us. For this reason, you cannot disable these cookies.

Name Decsription Purpose
ASP.NET_SessionId System cookie This is a temporary cookie file which is erased when you close your web browser. When you restart your browser and revisit our site, the Website will not recognise you.
.ASPXFORMSAUTH System cookie This cookie is used to identify that you are signed in to the Website.
CMSPreferredCulture /
Kentico CMS cookie These cookies allows the Website to determine what your preferred language is when serving you content.
CMSShoppingCart Kentico CMS cookie This cookie is used to remember the reference to your shopping basket when making a purchase through the Website.
CMSViewMode Kentico CMS cookie This cookie is used by the CMS to identify that you are viewing the Website in either live, preview or editing mode.
cookiesViewed Application cookie This cookie is to help us remember that you have seen the cookie message required by law.

These cookies allow our Website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services or functionality you indicate you are interested in through interactions with our Website. These cookies are only used to provide an improved browsing experience and we do not pass information about the choices you make to any third party or other organisation.


Name Description Purpose
LastLoggedIn Application cookie This cookie is used to record the application identifier of the visitor that last signed in to the application.
_br_time User Tracking cookie This cookie sets the date and time that the user first interacted with the site. This cookie expires after 24 hours.


These cookies collect general information about how visitors use our Website to help us improve our Website for everyone. For instance, we track which pages visitors go to most often and if they get error messages or broken links. These cookies do not collect personal information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous.

Name Description Purpose


Google Analytics Google Analytics is a third-party traffic analysis service that helps us understand how visitors use our Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can opt-out of all Google Analytics cookies by installing a browser add-on provided by Google:


Kentico CMS cookie

This cookie determines whether you are a new or returning visitor.

_br_uid_2 User Tracking cookie This is a randomly generated ID that act as unique anonymous identifiers for every browser/device.
Hotjar Hotjar is an analytics and feedback tool that we use to understand how our Website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.


To fully disable cookies on our Website, you will need to change the settings in your website browser.


This cookie policy does not cover the links within this Website linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


HMV Ecommerce reserve the right to change the Cookie Policy at any time. Any such change shall take effect when posted on the Website and it is your responsibility to read the Cookie Policy and your continued use by accessing, browsing, registering with, or placing an order on the Website, shall signify your acceptance of the then current Current Policy. If you do not agree to the Cookie Policy in its entirety you should not use the Website. 

Version: November 2015

We use cookies on to ensure that we can give you the very best experience. To find out more about how we use cookies, please visit the cookie policy page.